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Career Column:

Workplace Change: Documenting a Strategy and Managing Difficult Reactions
By Debi Ford

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Is your organization experiencing challenges with any of these changes:

  • Remote scheduling?
  • Technology?
  • Team motivation?
  • Customer/Client acquisition?

If your answer is "yes" to any of these questions, then this column is for you. We know that effective workplace change — large or small — calls for strategic planning, management controls, good leadership, and coaching. Change is a normal part of organizational life. This article examines change management from the standpoint of strategies and emotions that can either support or hinder plans that are documented and implemented. It also offers solutions for increasing compliance and managing difficult, stressful reactions that can affect satisfactory acceptance, performance, and productivity.

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